A complete customer 360 view means no deal slips through; pipeline visibility lets managers step in early on stalled deals; Agentforce follow-ups make sure every opportunity gets attention.
Automate the copy-paste and swivel-chair work between systems; approvals, quotes, and service cases flow through one platform, so managers can always see where the bottleneck is.
Audit idle licenses and overlapping tools, cut unnecessary subscriptions; a clean architecture means a feature change takes days, not quarters — maintenance effort drops accordingly.
None of these require an implementation contract. Each is standalone, fixed-scope, fixed-price — many clients first meet us through a health check.
A two-week rapid check-up: security posture, performance bottlenecks, technical-debt hotspots, idle licenses, governor-limit risks. Automated scanning plus CTA review, producing a prioritized fix list.
A 4–6 week architecture-grade assessment: data model, integration layer, security model, automation quality, org merge/split feasibility. It answers the most expensive question — repair, refactor, or rebuild?
A fractional chief architect on retainer: product roadmap, licensing strategy and renewal-negotiation support, build-vs-buy calls, Agentforce investment sequencing, and quality oversight of your SI vendors. On your side of the table — not the vendor's.
Establish a design authority for your Salesforce estate: Center of Excellence design, environment and release management, design standards and review gates, security and compliance guardrails. When multiple vendors build in parallel, everyone follows one set of rules.
The Salesforce Certified Technical Architect credential requires passing a live architecture review board defense. Only a few hundred people worldwide hold it. It isn't a certificate — it's a capability: making architecture calls that still hold up three years later, in situations with no textbook answer.
| Comparison | Local SI | EKel |
|---|---|---|
| Architect level | Consultant / PM-led, no CTA | CTA-led — only a few hundred worldwide |
| Advisory scope | Implementation only | Health check · assessment · advisory · governance · delivery · stewardship |
| Requirements discovery | Manual interviews, 4–8 weeks | AI-assisted process extraction, audit in 2 weeks |
| Architecture design | Consultants sketching from memory | AI aligned to Salesforce Well-Architected + CTA-level review |
| Development | Manual Apex / LWC, Change Set deployments | AI Pair Programming + Git/CI/CD + 80%+ unit tests |
| Documentation | PowerPoint + user manuals | AI-generated ADR / ERD / integration diagrams / runbook, CTA validated |
| After go-live | Leave after delivery | Two-week hypercare + maintainable documentation |
| Total timeline | 6–12 months, high man-month cost | 3–6 months — AI throughout significantly reduces time and cost |
The CTA is Salesforce's highest technical certification — only ~400 exist worldwide, and EKel is the only consulting team in Taiwan that holds one. CTA-grade architecture review heads off the expensive data-model, integration, and scalability mistakes that most projects only discover painfully around month 18.
Sales Cloud, Service Cloud, Marketing Cloud, and multiple Industry Clouds — Financial Services Cloud (FSC), Health Cloud, Manufacturing Cloud, Education Cloud, Public Sector Solutions (PSS), and Revenue Cloud Advanced (formerly CPQ) — plus Agentforce AI agent integration.
Yes. Beyond full implementation we offer standalone org health checks, org assessments, Salesforce advisory, and governance design. Many clients start with a one-off health check to learn whether their current org is an asset or a liability before committing to anything bigger.
It depends on scope, but our agentic-coding, CTA-led approach is typically far faster than a traditional consulting build. The first step is usually a consult or health check so we can tell you whether to start with a health check, assessment, governance, or delivery — rather than selling you the biggest package up front.
Thirty minutes with a CTA. Tell us where you are: feels too expensive, too slow, a merger to integrate, Agentforce ambitions, or a first implementation. We will tell you straight which step comes first — health check, assessment, governance, or delivery. And if you don't need Salesforce, we'll say so.
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